Business :: Solutions & Applications

We enabled our client to deliver formatted PO's generated out of PeopleSoft to intended recipients without manual intervention. The ERP system regularly generated a data stream that was automatically picked up, formatted, with defined document length and overlaid data on top of a template of the companies Purchase Order document.  The data stream included instructions on who the document should be sent to and via what means including fax, laser printing or email.  Once the document was sent out, a notification was sent back to the host system of the transmission.  No manual intervention was required after the initial setup.

Working with some of our large clients with many fax servers, they have needed to de-commission servers in some of the many locations that are have been under utilized.  Strategies had to be defined to implement new servers with ample production capabilities to address the total volume of inbound & outbound traffic required by the various locations that were previously served by a local fax server.

Implementing a multi server fax architecture a degree of high availability is common for large volume users that want to reduce the impact of a catastrophe.  We've implemented 2 or more production fax servers that share a single Microsoft SQL database.  Each of the production fax servers have a remote fax board server implemented to isolate the fax cards from the actual fax server production machine to reduce the potential threats.  This 5 server solution enables central management of all services, fax channels, licenses, reporting and load, while distributing the risk over 2 or more sites.

One client needed to survey a population of high school students to determine their habits and attitudes in regards to personal activities and health.  Although this client did know what questions to ask on the form, they didn't want the clerical burden of managing to manually reading each form and manually recording the student responses into a database as the time component would be unbearable. Our solution was to take the clients survey questions and implement them into an automated capture system that would recognize the hand printing and marked choice bubbles completed by each student.  After the paper form scanning, form recognition and correction process were completed a resulting database was exported with all the captured results for our client to analyze.

A manufacturer client of ours relies on receiving daily sales orders from many retail stores across the country.  These orders have traditionally taken too long for Order Entry staff to manually key in the orders and the process was prone to human error on the data entry process.  There was also too much time, and fax machine toner lost while received orders were printed by desktop fax machines.  The solution was to automate the receipt of all the orders through many fax lines to - once received - move the now digital images of the orders over to a data and form capture system that has been configured to accurately read all the manual printed orders with a minimum of hum intervention.

Clients have required a high degree of system availability and have a zero tolerance for manual intervention to manage a failed server over to a backup server.  In other words, the system just can't go down and if it does our users can't be interrupted.  Our solution enables full protection for application servers paired with a licensed redundant server that has a 2nd NIC incorporated with heartbeat technology that monitors the state of the production application servers and in the event of a production machine failure a seamless and automatic (no manual intervention required by Administrators or End Users) fail over to the redundant twinned server will occur.  Once the production server has been repaired, the procedure is reversed, again without any loss of data or interruption of service.