RightFax Connect is a cloud-based fax service that makes it easy to fax with any OpenText RightFax fax server without the cost, time, or hassle of managing a telephone connection to your fax server. OpenText’s hybrid cloud fax solution is everything you expect from your OpenText RightFax server – full use of the features and functionality and all of the deep integration’s provided by RightFax – plus the ease and flexibility of the cloud. By deploying RightFax Connect you’ll continue using RightFax as you always have (same app installed on your server), however you can reduce your channel count and ongoing maintenance fee as a result and eliminate the burden of managing the telephony yourselves – BIG SAVINGS.
- Microsoft® Exchange
- Lotus® Notes®
- IBM® FileNet®
- OpenText eDOCS
- Microsoft SharePoint
- Xerox® MFPs
- Ricoh® MFPs
- Hewlett-Packard® MFPs
- Konica Minolta® MFPs
- Many other 3rd party applications
Certified Cloud Solution for RightFaxSupport agreements are not in jeopardy when using RightFax Connect, and all of your integration’s remain in tact – unchanged. Once connected to this Internet based service you won’t need your current Telco lines, RightFax channels no longer become an issue which can reduce your overall support costs to OpenText. The 99.98% up-time is your guarantee for reliable uninterrupted service
Speed is perhaps the single most important reason for moving to cloud. The time taken to integrate, implement and configure RightFax fax servers with a telephone infrastructure is generally measured in weeks, while a company could get RightFax with RightFax Connect up and running within a matter of hours.
This is the perfect option for organizations that want to eliminate the complexity of integrating a telephone network with their fax server software. No resources are needed to monitor or maintain the telephone connections with your fax server software – OpenText will do it for you. RightFax with RightFax Connect is a fast and easy solution for any organization.
Another important reason to move any service to the cloud is flexibility. RightFax Connect provides flexible, instant capacity when your company needs it. Send and receive large volumes of faxes without capacity constraints. No more missed or delayed faxes due to busy signals or channel congestion. Do you send or receive large batches of faxes in a short period of time? Seasonal purchase orders, end of month invoices and sales reports can be very large volume fax transmissions. RightFax Connect instantly responds to fax volume needs and easily handles peaks or bursts of fax traffic, either inbound or outbound.
RightFax Connect eliminates telephone lines, long distance charges, fax boards, fax gateways, fax channels and channel maintenance contracts, redundant telephone connections and other expenses related to connecting RightFax to a telephone infrastructure.
With over twenty points of presence across the globe, OpenText is able to efficiently and cost effectively route your fax traffic to optimize cost savings for outbound transactions. And because RightFax Connect is fast and easy to implement, eliminate the time it takes for IT to configure, troubleshoot and maintain the telephone integration with your fax server.
Security is vital with any fax solution. Enterprises must ensure that any sensitive, confidential information sent or received as a fax remains private. The connection between RightFax Connect and RightFax supports a number of secure communication protocols, including VPN, IPSec, TLS/SSL, and HTTPS to protect customer data in transit.
As the worldwide market leader in fax services, OpenText takes security and privacy very seriously. Annual examinations of the OpenText datacenters and IT controls are performed by an independent auditing firm based on the SOC2 framework by AICPA.
The strict security measures of OpenText RightFax Connect helps you meet regulatory compliance requirements by ensuring your faxes remain private, secure, confidential and traceable.
Data sovereignty is also a concern for many organizations. What is data sovereignty? Data sovereignty is the concept that enterprise information is subject to the laws of the country where it physically resides—laws that may define who has access to (and even ownership of) that information. The hybrid option protects your fax data and provides data sovereignty by granting you full control over where your data resides (at the location of your fax server), even when the telephony portion is in the cloud. You retain full ownership of all your content– you control your fax images and the fax metadata. When using RightFax Connect, the data lives on your server in the location of your choice and is protected by whatever privacy laws exist in that jurisdiction.
- No additional fees on the telephony piece
- You’ll continue to pay for maintenance on your existing on premise server components only
- Remember you’ll be able to reduce your channel count, thereby potentially reducing your annual maintenance fee.
There’s nothing to be trained on as you’re continuing to use RightFax as you always have. None of the end user interfaces are affected in any way.
What Our Customers Say
It took a while to find a company that could really implement our document automation needs. We hooked up with Connectis, they’re specialists and took the time to understand our requirements on the first call and put together a license and services package that did the job. I will definitely seek out their advice when I need them again.
M.K. National Bank of CdaProject Manager
I am writing to just say thank you. We recently purchased FaxCore and are very happy with the results. I spent nearly 6 months trying to find a decent fax solution, and it appears that my search was finally successful. More than that, I wanted to let you know that Jazz was probably the best sales rep I have had the pleasure to work with in years. He went way above and beyond my expectations and made this process as painless as was possible. Your support team was also incredible throughout the trial and install of our production server. So again, thank you for a great experience.
J.T. Commerce MortgageIT Director
Now that TeleForm and LiquidOffice are working together, we’ve been able to transform our traditional paper intensive capture process to an automated electronic one. Key information is automatically read from paper and electronic forms faster and more accurately than we could before, reducing cycle times by as much as 75%. We’re pleased with Connectis’ implementation and support services and the software’s performance and scalability.
A.G. Ottawa Heart Research InstituteIT Administrator
Thanks to you & your team for the great & professional support extended during the RightFax Fax over IP project & MFP integration with RightFax. It’s a pleasure to work with a firm which not only understands & manages our requests, but also adds value through knowledge & experience. I must say it’s nice to deal with a company that has such friendly support.
G.G. Spicers CdaRightFax Administrator
Connectis has been great to work with. The support team understands our processes and promptly addresses any concerns or issues we have. I found their support staff to be courteous and have deep product knowledgeable which made the implementation a pleasant experience.
M.D. Algoma Public HealthDirector IT
Connectis implemented a solution that automated the processing of delivery notices and invoicing. We reduced data entry labor and saved lots of admin time, which we are now able to divert to more productive tasks and have substantial cash flow benefits. The Proof of Delivery automation reduced the number of staff needed, saved us lots of admin time and reduced our risk exposure.
D.D. Parmalat DairiesNational Manager Route Accounting
FaxCore has been a great service, not only with faxing but customer service. We experienced poorly on both with our other vendor before we switched. Highly recommend on our part, FaxCore is the only way in electronic faxing.
A.D. Plano OrthopedicsIT Coordinator