Some say “fax is dead” – it’s not! It’s still seen as an integral part of the communication systems in major healthcare, financial services, government, education and logistics industries. Though fax technology is old, it’s still the best way to confirm documents reach their intended destination. Although, regulatory compliance continues to be a compelling reason for organizations are dependent on their faxing platform, thus making it an essential piece of business infrastructure. Therefore, it is critically important to continuously upgrade fax server to ensure it’s patched and meets your current network standards. Considerations to continue to operate on-premise versus moving to the cloud continue to dominate the conversations we have with our clients – as the business needs continue to change.
FaxCore, a leading web-based Fax Server software and since 2002, has recently released its latest fax server edition FaxCore eV6 Enterprise. In this blog, I’ll discuss the reasons why you should consider updating your fax server.
About Faxcore Server
Before we jump into the reasons for upgrading, let’s quickly look at some of Faxcore’s features. It is built on the Microsoft .Net Framework 4.X, designed to service high volume fax messaging traffic over enterprise networks of any size. With FaxCore you fax enable your entire organization locally or globally. A few of the services include FaxCore Fax Agent, which communicates directly with FaxCore FoIP (Fax Over IP) drivers and intelligent fax cards (if you’re still considering this older tech – you’re in luck), to send and receive faxes and secondary windows fax driver instance for fail-over/overflow configuration with etherFAX. You can also use FoIP as a cloud storage solution. There is FaxCore Renderer that provides high-performance server-side rendering of common desktop document formats including Microsoft Office, HTML, PDF, ODT, and other graphics, and FaxCore Database, which is an MS-SQL (included in the price when you buy FaxCore from Connectis) or SQL Express Database engine which store both the FaxCore repository (domains, users, configuration settings, etc.), and the transactional data of messages sent and received through FaxCore. Additionally, there is a Microsoft IIS web application – FaxCore Website, that serves as an end-user and administrator interfaces via a web browser.
These services support features like Automated Archiving, Integration with Microsoft Applications, Fax Enable Applications, and SMTP Gateway and much more. For the purpose of your business, it ensures faster communication, robust document security, and document access. Also, for your IT team, it includes features like Windows Server support, access to archived documents, powerful admin settings, and automatic archiving.
Why Upgrade Fax Server to Faxcore eV6 Enterprise?
- REST API: We are moving away from the legacy SOAP/XML based web services to a new REST-based API which allows for a better and secure integration experience.
- 3rd party authentication support: You can log in to FaxCore if you have an account in Azure AD, Microsoft account, LinkedIn, Google, Twitter, and Facebook. This feature requires additional configurations in FaxCore, as well as the service provider you want to use. For the Azure AD environment, user registration is allowed. This eliminates the need to sync users between AD and FaxCore daily.
- Two-factor authentications: are now built into the application core. Users can further secure their accounts using Google Authenticator/Authy or email.
Activate accounts with an activation link in the email. This feature, when enabled, will distinguish rogue/spam accounts.
- The email address in the FaxCore user’s account will be the most important piece of information. Invalid email address will result in ‘unable to recover account’.
- Desktop notification: For users that spend a lot of time in the FaxCore UI, they now can be notified when:
- Received new faxes.
- Assigned new messages.
- Request to approve messages.
- System configuration update which affects their account.
- Captcha built into FaxCore, when enabled, will act as another layer to reduce spam by bots.
- Annotation: User can now annotate their document before they send them, directly from a web browser.Support for free-hand signature, input text, date stamp, and image overlay. This is only supported in modern web browsers.
- Reporting introduced in the user panel, with the ability to export PDF/Excel.
Features by Component
- Improved FaxAgent with the built-in communication channel.
- Enhanced licensing with improved control and security.
- Improved on email processing performance.
- Support various encoding for special characters in the sender address, recipient address, and email subject.
Client Print Driver
- Improved print driver client that built with Electron.
- XML based web service API has been retired.
- Introducing REST API, faster, more secure, developer-friendly integration platform, with built-in online documentation.
FaxCore browser interface
- Support modern browsers from Google, Mozilla, Apple, and Microsoft. Internet Explorer will no longer be supported.
FaxCore MFP connectors
- Support for new SDK/APIs from Sharp, Xerox, Fuji Xerox, Konica Minolta, and Ricoh.
Dialogic SDK updates
- Support for the newest SDK releases that support Inband Signaling over IP, and other innovations.
- Built on the Microsoft ASP.NET MVC and .NET Framework 4.7.x
- ASP.NET MVC provides a powerful, patterns-based way to build dynamic websites that enable a clean separation of concerns and that gives full control over markup for enjoyable, agile development.ASP.NET MVC includes many features that enable fast, TDD-friendly development for creating sophisticated applications that use the latest web standards.
- Support for SQL Server 2008, R2 thru SQL Server 2019, and we prefer SQL Server 2012 and above.
- Improved support for 64-bit environments. Eventually, the entire FaxCore platform will be 64-bit.
- Support for the latest versions of Microsoft Internet Information Server (IIS)
- Localization of the Admin panel into different languages.
- Improved UX experience on desktop browsers. Adoption of responsive designs based on Google’sMaterial Theming.
- Improved security to the overall application platform, with support for TLS1.2 secure connection.
Connectis has implemented most fax servers in Canada. As a knowledgeable team in this space, we can advise your IT staff on the value and costs of switching your existing expensive fax server implementation or updating your existing technology with the most modern and powerful solution around these days. Call us at 647.749.4897 or email email@example.com to discuss your requirements and learn the steps to put your fax server in the cloud.