Over 300 Customers and Growing

Canadian federal agency processes 9,000 supplier paper & email invoices annually & needed to streamline their invoice processing. NRC processes 90K supplier invoices and pays over $700 million annually. The biggest challenge for NRCan was entering invoices manually into the SAP/R3 accounting system, checking that they do indeed match up with the services received and then tracking their approval before payment takes the accounting team a lot of time. After proper requirement analysis, Connectis engineers designed the workflow using Artsyl’s docAlpha data capture solution to automatically capture, classify and process structured and un-structured paper invoices to improve the manual complex AP process. docAlpha Accounts Payable workflow is completely automated and compliant with NRCan’s legal and security requirements, reduce risks associated with internal audits and reduces the liabilities associated with invoice management.

Connectis is a leading provider of business information delivery solutions to MGS in Canada that integrate, process and automate the flow of messages, data and documents. We implemented RightFax Enterprise Fax and e-Document Delivery Solution enabling MGS to share workload and data across multiple servers and locations while sending and receiving documents from virtually any business application securely via fax, email or over the Internet. MGS RightFax is highly available solution with multiple active nodes in a Shared Services Collective with integrations with Microsoft Exchange, SAP, SharePoint, and fax-enabling high-volume document delivery from their host and legacy applications.

To manage the daily transfer of thousands of medical files, the MoH in Canada relied on dozens of fax machines, multi-function devices, and fax servers. The hospital’s clinical system that generates hundreds of documents per day lacked integrations with their Fax Server Solution, all files had to be printed and then faxed. Disparate faxing methods across the ministry produced challenges. Connectis implemented a multi-site, multi-server OpenText RightFax Shared Services Module environment employing VMware Virtual Servers and T.38 Fax over Internet Protocol (FoIP) through Avaya Aura Communication Manager. RightFax implementation made faxing as simple as printing a document or emailing —users just send the files to a fax number instead.

Alberta Health Services (AHS) conducts audit survey for gathering & processing data as a part of Audit Patient Care Practices to identify opportunities for improvement through the development, execution, and implementation of research. AHS conducts these survey / evaluations based on projects and each survey could comprise of 9,000 – 10,000 targeted audience. AHS main requirements was to acquire a high-accuracy, high-throughput automated content capture system that intelligently identifies any form or document type and automatically sorts scanned documents into “virtual piles” that can be efficiently processed and validated without manual intervention reducing the operating costs associated with manual data entry, increases efficiency and provides an on-ramp for back-office applications, such as Web-based content and document management, ERP and CRM systems. Connecis recommended and implemented TeleForm data capture system that delivered the most advanced recognition and throughput capabilities, with accuracy rates approaching 100%. With a TeleForm deployment AHS typically experienced a 60-80% reduction in their costs by eliminating the need for manual transcription virtually eliminating all human intervention and errors. The reduction in human data entry, human errors and accelerated processing times were reported immediately by AHS when they system was in post production environment.

Has recently implemented a new food menu for small hospitals and long term care facilities. Soon after the new food menu was introduced, AHS took the critical step of conducting a patient satisfaction survey by talking to residents and patients ensuring special dietary requirements are met and to seek feedback on what is working and what changes they need to make. AHS conducts patient food services satisfaction surveys every 6 months. The survey is conducted to ensure the food served and food choices offered meet their wants and needs. The entire survey is processed using TeleForm Workgroup starting from designing to export of data / images.

Conducts survey projects at Calgary and Kingston (Queen’s University) for gathering & processing high school data from students aged between 15-25 years. The survey is developed as part of the work of the ‘Opening Minds’ initiative in the Mental Health Commission of Canada and is used to assess opinions in the workplace towards co-workers who may have a mental illness.  The entire survey is processed using TeleForm Workgroup.

OACAS had been using TeleForm Desktop to capture key form data from 53 remote OACAS offices each generating paper based child welfare assessment forms (up to 70 pages in length) that were couriered or mailed from multiple remote office locations. The cost to ship the forms each week added to OACAS’s operational costs, increased handling costs to burst envelopes and remove forms effectively delaying the turn around of forms data until each form was received and processed – delaying reporting and the utilization of the collected data. Connectis helped OACAS to migrate its TeleForm Desktop to the multi-user TeleForm Workgroup license and added Verifier workstations. Finally, the TeleForm Web Capture Module for remote web scanning to the TeleForm Web Capture Server. Connectis Professional Services provided the consulting, implementation and planning for the deployment.