Government regulations, volatile markets and consumer demand, fierce competition create pressure and burden to adequately manage documents of all aspects within the Energy & Utility Sector.
Organizations can use eForms with Workflow Automation, Document Data Capture and Document Management to automate end-to-end business processes including operational, financial, administrative, and customer service processes.
By implementing integrated solutions from Connectis, Oil & Gas industries have automated and optimized key business processes, allowing them to see benefits for their customers, partners, employees, and shareholders. Not only are processes automated in order to provide faster response and lower operating costs, but processes are documented, document activities are tracked in audit trails necessary for compliance with Sarbanes-Oxley and other regulations.
Our integrated document solutions are designed to realign your business process for optimal performance with a flexible and reliable framework that can extend as you grow. By optimizing and automating business processes, we can help energy companies conduct cost-efficient operations to grow business, increase profits, control risk, and maximize operational efficiency.
Our solutions securely integrate with an extensive list of business applications, databases, websites and scanners and output results in industry standard formats. We can also build a custom integration if none previously exists to uniquely increase productivity. Our document solutions can integrate your business processes using solutions that can monitor, evaluate, and maintain tasks and document & data processes in real time. The process owner can define rules to manage documents and data as needed, while alerts can be enabled to notify the key users when tasks are approaching or overdue.
LiquidOffice Suite (Business Process Management) provides a comprehensive set of applications and capabilities that can automate workflows to the next level. With this flexible eforms and workflow suite you’re able to easily optimize business rules and triggers in the Process Studio and apply them to your document process quickly to ensure you can adapt as change is a rule. LiquidOffice can include Process Defining and Modeling, Workflow Automation, Process Management and Analysis, Process Optimization, Business Intelligence, Activity Monitoring and Enterprise Application Integration to help your business operate smoother and smarter. LiquidOffice apps are integrated to manage the complete document process and business activity life cycle.
At Connectis our document process automation solutions help ensure compliance and corporate governance, increase operational productivity and customer satisfaction, and lead to financial prosperity. Document processes involved in Energy and Utilities organizations, such as the management of application forms, meter readings, invoices, contracts, planning applications and maintenance records, often begin their life-cycle with paper-based processes that are time-consuming, costly and inefficient. Our document solutions takes the hassles out of paperwork and provides a lower cost of ownership and higher return on investment than competitive offerings. With Connectis document management for the energy and utility sector, you can capture paper and electronic documents at the point of entry, store them safely and securely in MaxxVault Enterprise or Microsoft SharePoint (and many other repositories) to create a powerful easy-to-use retrieval process for employees and move them as per predefined business process to meet business needs. Automating manual touch points in day-to-day document processing helps energy companies stay competitive while maintaining compliance and regulation standards, in addition to the constant initiative to reduce operation costs. Connectis has experience working with companies throughout various segments of the energy industry. We can help you match your organization’s unique workflows and requirements with a business management solution for the energy sector that delivers the business insight, efficiencies, power, and control that your organization requires.
Benefits you can measure:
- Cash flow: Shorten the funding cycle by having better access to loan documents.
- Profitability: Save time by automating the processing of information. Find documents faster by accessing them electronically.
- Competitive edge: Better information management improves business processes.
- Faster service: Improve response time with immediate access to documents from a PC.
- Multiple locations: Reduce time delays and improve communication by electronically sending documents between headquarters,remote branches and customers. Easily capture and integrate information from branch offices.
- Eliminate manual sorting and matching: Electronically match, assemble and print loan files and supporting documents.
- Integration: Automate data entry, verification, document creation and indexing using information from existing systems such as mortgage origination, processing and servicing.
Document capture in the energy and utilities sector means faster processing – data can be extracted from any form type, however it originates (email, fax, paper, image, EDI), and data is exported and released to the systems and databases you’ve defined. In addition, extracted data is accurate, meaning information can be processed and actioned without delay. Streamlined processes means staff can deal with customer requests quickly and efficiently, further data accuracy means fewer complaints due to processing errors. There is also better internal communication with valuable information available across the organization. Industry regulations and SLA’s can be met and data can be instantly retrieved error free. Automatic processing causes productivity to improve and the need for manual data entry is reduced. Staff spend less time resolving, data errors and the resultant customer queries. As a result your staff have more time to spend on value-added tasks. The overall benefit ensures you’ve got better control across your processes, performance improvements can be made and documents containing problems can be identified fast. Typically our solutions yield an ROI (Return on Investment) within 12 months.
Our Data Capture solutions can also simplify and streamline invoice and accounts payable processing. Within moments of receiving an invoice, either in paper, fax, or email form, Data Capture software will ingest it and quickly identify the vendor and retrieve essential data fields. The system will then validate this data with your vendor, purchase order and receipts databases, flag exceptions, then direct the extracted data to appropriate internal systems for processing. Classification and separation of document types without the labor intensive insertion of bar code sheets is critical here to process efficiently. An operator reviews any low confidence documents before extraction of key data takes place. The resulting images and metadata can interface directly to your internal systems to speed the approval process. Cash flow is the backbone of every business, so the ‘order-to-cash’ process is critical. This starts with the receipt of orders. The sooner these sales orders are entered, the sooner your product or service will be delivered, and the sooner you get paid. Connectis assists our clients to automate the handling of orders, both with and without purchase orders. Key data can be entered into your ERP system, then using advanced OCR recognition and intelligent management of data, including comparisons to vendor and products’ database, our software automates and expedites the entire process. Result: the order-to-cash life cycle is dramatically shortened, and you get paid faster.
For energy industry of all stripes, Connectis Group provides fax server solution from industry leading solution providers: RightFax and FaxCore. We provide the most trusted method for sending and receiving millions of confidential documents every year. A centralized financial document delivery hub supports full regulatory compliance, and the system also provides tamper resistant document delivery and receipt as well as encrypted and certified delivery options. Globalization, increased competition, stricter regulations, and new market opportunities are all driving widespread changes in the way the energy industry operates. As a result, energy providers are facing new challenges in information security, customer retention, cost control, compliance, and creating new revenue streams.
Enterprise Fax Servers are an efficient, reliable and secure way for organizations to send and receive documents from virtually any application. The Fax Server is a powerful, centralized application dedicated to sending, receiving and distributing faxes over a network. You can compare a Fax Server to an Email Server (MS Exchange, Lotus, etc.) which allows users to send, receive and distribute email messages. Implementing an Enterprise Fax Server allows businesses to dramatically cut costs and improve efficiency versus traditional fax machines. Enterprise Fax Server technology not only replaces outdated fax machines but surpasses their speed, reliability, and capacity. Document traffic flows without the liability of traditional faxing methods. It also goes beyond what your simple fax machine can do with additional capabilities to streamline your business and maximize effectiveness.
Organizations who deploy Fax Servers can expect benefits including:
- Reduced document delivery costs
- Reliable information tracking and audit trail
- Reduced error prone, unsecure paper handling
- Support Sarbanes-Oxley (SOX) compliance efforts and other regulatory mandates with increased document security
- Measurable Return on Investment (ROI) and lower TCO
- Clear audit trail
- Improvement of document delivery times for shorter business cycle
- Integration into legacy systems
- Improved worker efficiency and productivity
- Provide secure, reliable and timely information to customers, partners, and regulating agencies
- Comply with Sarbanes-Oxley, Gramm-Leach-Bliley, Basell II
- Retain customers in a competitive marketplace Cutting-edge technology
- Create new revenue-generating products and services by leveraging your technology
- Integrate with front- and back-office applications to extend and leverage current computing environments.
What Our Customers Say
Now that TeleForm and LiquidOffice are working together, we’ve been able to transform our traditional paper intensive capture process to an automated electronic one. Key information is automatically read from paper and electronic forms faster and more accurately than we could before, reducing cycle times by as much as 75%. We’re pleased with Connectis’ implementation and support services and the software’s performance and scalability.
A.G. Ottawa Heart Research InstituteIT Administrator
It took a while to find a company that could really implement our document automation needs. We hooked up with Connectis, they’re specialists and took the time to understand our requirements on the first call and put together a license and services package that did the job. I will definitely seek out their advice when I need them again.
M.K. National Bank of CdaProject Manager
Thanks to you & your team for the great & professional support extended during the RightFax Fax over IP project & MFP integration with RightFax. It’s a pleasure to work with a firm which not only understands & manages our requests, but also adds value through knowledge & experience. I must say it’s nice to deal with a company that has such friendly support.
G.G. Spicers CdaRightFax Administrator
I am writing to just say thank you. We recently purchased FaxCore and are very happy with the results. I spent nearly 6 months trying to find a decent fax solution, and it appears that my search was finally successful. More than that, I wanted to let you know that Jazz was probably the best sales rep I have had the pleasure to work with in years. He went way above and beyond my expectations and made this process as painless as was possible. Your support team was also incredible throughout the trial and install of our production server. So again, thank you for a great experience.
J.T. Commerce MortgageIT Director
Connectis has been great to work with. The support team understands our processes and promptly addresses any concerns or issues we have. I found their support staff to be courteous and have deep product knowledgeable which made the implementation a pleasant experience.
M.D. Algoma Public HealthDirector IT
I will say that all work was performed to our expectations Jazz and Mohammad always very helpful and patient as we worked through internal challenges. We have had a good relationship lasting many years with Connectis in support of our RightFax environment and anticipate this will continue for years to come.
WR, City of KingstonManager Distributed Computing
Connectis implemented a solution that automated the processing of delivery notices and invoicing. We reduced data entry labor and saved lots of admin time, which we are now able to divert to more productive tasks and have substantial cash flow benefits. The Proof of Delivery automation reduced the number of staff needed, saved us lots of admin time and reduced our risk exposure.
D.D. Parmalat DairiesNational Manager Route Accounting