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Robotic Process Automation
for Healthcare

With RPA for healthcare workflows, manually processing paper-based and electronic forms can be dramatically streamlined – you’ll spend less time managing and processing information, and more on meeting your healthcare objectives at a lower cost.

When you automate healthcare document processing, the touchpoint for managing all the information content you need to work on for onboarding new patients, patient records management, processing paper claims, and more will become more efficient. The documents scanned with content capture software to read the information, notify healthcare professionals of work to be completed, data can be centrally stored, receive and process inbound and outbound faxing and much more.

Reduce Human-to-Human Contact

Physical distancing is here to stay. And, many security and privacy vulnerabilities are due to human interaction. By reducing the amount of human contact and manual manipulations of the data with healthcare workflow automation, you can reduce your organization’s overall risk.

Benefits

Cut administrative costs & improve productivity with better visibility & internal audit controls

Ensure security, compliance & consistency by building and executing robust process models

Fill in the gaps in existing applications & legacy healthcare systems with e-forms, interfaces & reporting

Connect with an RPA expert

416-779-3282

Simplify complex document processes by automatically routing work across groups, networks, and external partners

Serve better by economically streamlining the end-to-end patient management process & incident reporting

Reduce reliance on paper means less cost and a less painful experience manually entering in data

RPA for Patient Registration &
On-boarding

Streamline the patient admission process with RPA tools by converting paper records into usable electronic data and securely store it for collaborations and instant retrieval.

You need to:
• Manage excessive paper-based medical records especially when compliance violations can result in costly penalties.
• Capture, securely store & retrieve forms, patient records, etc., access documents with hundreds of required data field entries, error-free.
• Speed up the patient registration process and deliver care when it matters most – form the very beginning
• Manage the risk associated with error-prone traditional pen and paper methods of clinicians

Connectis Robotic Process Automation for Healthcare include data capture, centralization and standardization of information, storage and archival of Digital Imaging and Communications in Medicine (DICOM) and non-DICOM data in its native format, registration form pre-population and management, and credential tracking. It supports the capture of admission and pre-operative assessment information from remote locations, such as pre-admission testing facilities, perioperative holding areas, and inpatient care units. Patient data can be entered and displayed from virtually anywhere and at any time, leading to faster, better-informed decisions.

Electronic Patient Registration

Hospital treatment is dependent on the information collected in numerous forms. For processes where paper-based forms can’t be avoided, use the tried-and-tested data capture technology, docAlpha, and reduce the time it takes your data entry clerk to input data from a 25-page form, from 20 minutes down to a couple of minutes or less. It also reduces the risk of human error, illegibility, misplaced documents, or the confusing use of abbreviations.

Fax Automation

Send a fax to the wrong person or leave fax in whole or part at an unattended fax machine and you could be subject to costly fines. HIPAA requires health organizations have the infrastructure and procedures – administrative, technical and physical – that enable them to safeguard patient health information from any kind of exposure or disclosure to unauthorized parties when this information is required to be transmitted or delivered to authorized individuals. Information can be securely delivered via fax with online faxing solutions- FaxCore is the well-known fax server with a web-based client as the primary interface. It is well suited for fast deployments, feature-rich functions, and services. FaxCloud.biz is a pure cloud fax server service with no licenses to purchase – keep your fax number and leave the IT administration to our service.

Content Management System

Securely access data and image repository for collaboration and retrieval of information with Vasion. Custom workflows can be defined to notify doctors and other staff of the next action item for the patient healthcare needs, thereby automating the patient admission process. Its inbound documents from scanned paper, faxes, emails, and captured documents and metadata will all automatically be inserted into the Document Management solution.  The intuitive user interface enables you to search and retrieve the content you want from anywhere in Windows or from a browser.  As a physician or patient care practitioner, you’ll appreciate having the right document at your fingertips fast.

“Capturing vital patient information electronically and ensuring that the anesthetist has access to the relevant data is vital for the safety of the patient. OpenText technology allows us to do that.”
David Truncer, Manager, IT Solutions, Draeger, Inc. (US)

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416-779-3282

RPA in Clinical Trial Management

Improve your Big Data Analysis and Clinical Data Management of Healthcare, Life Sciences and Clinical Trial Programs with Document Capture & Management Solutions.

The average cost of developing new drugs and bringing them to the market can be more than $800 million and take 12-15 years. Of this, about 60% is spent on drug development. As the drug development accelerates your company needs to:

• Cut costs in the area of clinical studies, without compromising high product quality standards.
• Implement a hybrid system that can incorporate both paper-based and electronic clinical trials into a unified data management process
• Process high volumes of hand-completed and online clinical trial forms without compromising accuracy, reliability or compliance
• Conduct retrospective analysis of archived medical charts at ease & flexibility
• Hide proprietary patient data without any additional budget to hire a professional database programmer
• Ensure interoperability of data across clinical trial teams and departments
• Eliminate the requirement of temporary data-entry clerks & the inordinate amount of time managing their hiring process and training

Connectis RPA Solutions for Healthcare Workflows provides end-to-end document workflow automation from Capture (paper and electronic) to Archive (Electronic Document Management System) and meets the above requirements.

Clinical Data Management System

Captured data can be exported into many data streams or back-end databases including, Vasion Electronic Document Management System. It can be used as the primary store of actual data but also as a management tool for externally located data, be it electronic or hard copy, and manage the retention and disposal of both.  Each file/item in the EDMS has associated metadata. In addition to the basic file management metadata required by the Clinical Data Management system, you can add more fields for project-specific data making it easy to adapt to real-life scenarios. It can be accessed via a secure web interface providing researchers with communication and collaboration tools with all individuals involved in the clinical trial process and efficiently manage and track regulatory compliance. Also, it offers file sharing, file versioning, flexible access control, and retention, preservation, and discovery services.

E-forms & Clinical Data Capture

The integration of docAlpha provides a powerful RPA solution that enables the data capture from paper and PDF email attachment case report forms. docAlpha manages the capture of paper or faxed in documents and forms extracts the data and sends it to your database to reduce the amount of manual keying; routing and workflow process surrounding the clinical trials. 

“We have eliminated the need to hire more and more data entry clerks at around $80 per person per day. Instead we can allocate our resources better, so we save time and money and are more productive. And thanks to the accuracy of the PDF-based forms, fewer ‘bad’ forms are collected, further increasing our processing speed and accelerating access to valid data.”
Earl Leonard, Bio-statistician for the CHLA Research Institute

Connect with an expert

416-779-3282

RPA in Medical Staff Management

Eliminate the administrative strain of the complicated and protracted medical staff management by digitalizing & automating the process for on-boarding and credentialing

You need to:
• Capture, track and verify all data related to your medical staff at a centralized location
• Maintain their status & share credentialing information across departments
• Easily access healthcare providers’ credentials all in one place via mobile devices
• Eliminate your paper-based processes or integrate with your current legacy system
• Automate processes to improve task management & ensures accountability
• Manage information necessary to comply with the regulations
• Get notifications of impending credentialing requirements with specific timing
• Eliminate paperwork, redundancy, and the lack of integration across departments

Connectis RPA Solutions for Healthcare Workflows streamline processes like on-boarding for healthcare workers include initial provisioning, HR and benefits forms processing, drug testing, and background employment checks. Without automated processes, these tasks can be overwhelming and are prone to error and compliance violations.

Enterprise Document Management System

Vasion document management system automates the record-keeping by providing storage, retrieval, data protection, and security. As part of the process, docAlpha can digitize the time-sheets and create related business records in Vasion document management system along with the digitized image for archival, search, and retrieve. A captured timesheet that is either incomplete or needs further approval can be emailed back to the sender, moved forward to another part of the organization, or sent to the client for clarification.

Time Sheet Management

TeleForm provides a platform that allows organizations to intelligently extract data from existing time sheets documents and excel spreadsheets, organize and manage that data and leverage that data to automate any business process. With TeleForm, users can quickly and easily capture detailed time sheets in the office or remotely with the web capture module.

GlaxoSmithKline has implemented employee onboarding processing for over 120,000 employees in 200 different locations causing 85% reduction in processing time, & an increase from 6,000 to 60,000 transactions per month.

Connect with an expert

416-779-3282

RPA for Insurance Claims Processing

Manual insurance claim processing creates huge delays, decreased processor productivity, increased paper routing and mishandled claims, leading to substantial penalties or loss of business.

You need to:
• Reduce claims payment turnaround time by streamlining processes
• Eliminating the number of errors associated with manual data entry
• Cut down paper storage, copying and printing cost
• HIPAA compliance through strict access security to patient data
• Efficient agent activity monitoring & claim status monitoring in real-time

Connectis Robotic Process Automation Solution for Healthcare Workflows provides a Claim Process Automation solution to automate a manually intensive process.

Enterprise Document Management System

Vasion enhances your business by putting all the relevant documentation associated with a claim at the fingertips of your processors, moving claims quickly through the system according to your business rules. From an administration point of view, storing documents electronically in Vasion increases document security and helps simplify regulatory compliance. With Vasion, only employees with security credentials can access documents.

Claim Forms Processing

Easily incorporated into existing processes, TeleForm and LiquidOffice is the only combined solution that can accommodate both paper and electronic claim forms and supporting documents. It enables institutions to ensure their business processes are followed online while maintaining similar processes and efficiencies for the thousands of paper documents that might originate through the mail or fax.

HCFA Medical Claims Processing

ClaimAction is pre-configured to capture every data field automatically from HCFA-1500/CMS-500 medical claim forms as well as UB-04/UB-92 forms used by hospitals and other institutional healthcare providers. It enables batch scanning of documents and the data is accurately validated with database lookups, record comparisons, and reconciliations.

State Fund Mutual has cut the time it takes to process and pay bills to both providers and claimants by 84 percent, reducing it from 51 days to 8 days to process claims and issue payments to providers.

To discuss a customized quote, system requirements and implementation timeline Call Alan at 416-779-3282

Canadian FaxCloud Service

Our Canadian cloud fax service, hosted in Microsoft’s Azure cloud, provides Virtual Private Access so you can send and receive faxes from anywhere on the planet there’s a fax machine – and the service costs much less than an on-premise solution.

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Faxcore

FaxCore eV6 Enterprise is a modern multi-tenant fax server solution that supports RPA by integrating with SAP, Exchange, Notes, ShoreTel, Avaya, Cisco, and most EMR’s. This highly scalable architecture enables unlimited users to manage faxes from any web-enabled device.

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ClaimAction

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ClaimAction, a docAlpha module, helps you automate medical document processing, by extracting actionable data from medical claim forms including HCFA-1500/CMS-500 & UB-04/UB-92

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