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Robotic Process Automation for Government

Government agencies at all levels face significant challenges.

• Provincial, State and local budgets are shrinking. You may need to make difficult choices about cutting costs while trying to increase services and deal with a mountain of caseloads, requests & grievances at the same time.
• Government agencies today need to increase collaboration across agencies while improving the efficiency and security of their individual operations.
• Today’s citizen expects a convenient interface with their government and a hassle-free experience in availing services. However, a significant portion of the processes of government agencies are paper-based and thus are slow.
• Physical distancing is here to stay. And government agencies need to set a standard by adopting restrictions without causing inconvenience to the citizens.

Connectis RPA Solutions for Government can help your agency to transform business processes, enhance citizen experiences, reduce costs, and improve workforce satisfaction.

Benefits

Speed up employee and citizen focused processes. Employees no longer have to spend hours manually inputting data and filing documents

Citizens and businesses get process approval or rejection notifications instantly instead waiting for days. Document can be validated quickly across government systems

Reduced paperwork: citizens can spend less time completing online forms, signing and distributing them through various government departments

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905-695-2200

Government transparency makes it easier to hold people accountable for tasks assigned to them

Minimize the data silo affect so agencies’ have control over the sharing of information and collaboration between departments

Be audit-ready always with reduced errors during data entry & decreased operational cost with 24/7 operating program

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    • Case Management
    • Mailroom Automation

RPA for Case Management

Provide better service to citizens by automating the request process end-to-end and improving how you store, retrieve, and bundle documents.

You need to:
• Enable citizens to submit records, forms and attachment requests online or on paper.
• Automatically distribute requests to the department you deem appropriate.
• Time each request and enable coordinators to track the status.
• Provide citizens with convenient self-service capabilities.
• Store packaged responses in a repository for quick future use.
• Provide an auditable trail and an integrated redaction feature.

Application Automation

The complete government processes can be automated, from the gathering of information from citizens to its subsequent internal processing. To be useful, an automated solution needs to handle both paper-based and electronic-based processes. Not all citizens have access to the Web, and developing processes that only handle one format will not generate overall efficiencies. So, for paper-based forms, TeleForm data capture technology, enables organizations to dramatically reduce data entry costs, streamline internal operational processes, accelerate the delivery of data and documents to backend systems, and reduce data errors using business rules processing. Additionally, LiquidOffice e-forms RPA software is used for electronic forms of data capture. Therefore, once the data is received from the citizen, the process can be handled entirely online. This automation can be applied to a multitude of processes including parking permits, construction permits, licensing applications, and government document requests. Also, the citizens can preview the status of one’s application through the web-portal.

Electronic Case Review

You likely involve multiple people inside and outside of the organization, each with varying relationships with each other, and different levels of authorities review a plethora of documents and messages. The more complex the process, the more time consuming as well as error-prone it is. LiquidOffice is the powerful Web-based RPA solution for creating, deploying, and automatically managing the routing, tracking, and approval processes for electronic forms. It enables intelligent routing, tracking, and secure digital approval. It is simply the fastest way for organizations to put all of their internal and external forms online to automate the critical processes they drive.

Record Management

Once a document is processed, it needs to be archived for future reference in searchable formats. Vasion document management provides centralized and secured storage that can be accessed by authorized personnel with credentials. It provides visibility of the entire process using workflow, making it easy for you to monitor the current status of each document. It also helps in meeting all the regulatory compliance as you can automatically audit and package materials for review. You can also mitigate your risk by establishing your retention policy and automating the process. Rules can be as simple as, “If document exceeds seven years past date scanned, purge automatically”, or as complex as, “Based on the document type, Status field, and Time Beyond Date field, notify authorized user to view prior to purge”. Managing and renegotiating vendor contracts can be a time consuming and daunting task. Let Electronic Document Management help you manage the renewal process. Leverage Vasion DMS tools to notify you based on contract expiration, renewal, and renegotiation timelines. With Vasion versioning capability, you can track changes to a contract, including who made each modification and when. Vasion Electronic Document Management helps the government manage all their client-centric business documents, including signature cards, enrollment forms, files, documents, and correspondence.

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905-695-2200

RPA for Mailroom Automation

Automate your mailroom processes to speed up your response to a request/grievance of a citizen & cut down the costs of operations with RPA tools.

A significant amount of time is spent on sorting and manually processing incoming documents, correspondence, and business mail.

You need to:
• Capture and classify documents at the entry-point
• Adopt a system that engages a variety of formats, including mails, faxes, and e-mails.
• Quick routing of process-ready information to the designated location

Data Capture

Connectis recommends robotic process automation technology for data capture, docAlpha, that automatically collects, identifies, and captures large volumes of structured and semi-structured documents. It extracts and verifies data and seamlessly integrates with a wide range of document management, content management, and database applications. It is an excellent fit in the most demanding high-volume, high complexity applications.

Email Management

An automated email management system should make it easy to save incoming and outgoing emails from Outlook in the digital archive. With Vasion  Enterprise Document Management System integration with Microsoft Office and Outlook, you can see all emails relating to a matter, regardless of who sent them. It makes document versioning and emails filing headaches a thing of the past. Automatically version Word Documents, forms, PDFs, and letters inside the same digital file folder. With each email stored in the correct file folder, everyone in your agency can have access to the critical case information. Your staff will feel confident knowing they have all the details they need when they need them since emails are synced to both computers and the Vasion  phone app, both IOS, and Android.

Fax Automation

Enterprise Fax Servers are an efficient, reliable, and secure way for organizations to send and receive documents from virtually any application. The Fax Server is a powerful, centralized application dedicated to sending, receiving, and distributing faxes over a network. Implementing an Enterprise Fax Server allows businesses to dramatically cut costs and improve efficiency versus traditional fax machines. It not only replaces outdated fax machines but surpasses their speed, reliability, and capacity. Document traffic flows without the liability of traditional faxing methods. It also goes beyond what your simple fax machine can do with additional capabilities to streamline your business and maximize effectiveness. It supports Sarbanes-Oxley (SOX), Gramm-Leach-Bliley, and Basell II compliance efforts and other regulatory mandates with increased document security. RPA Fax Automation solutions offered by Connectis Group includes  RightFax provides different types of server licenses to workflow requirements, FaxCore a well-known fax server with a web-based client as the primary interface, which is well suited for fast deployments, feature-rich functions, and services and FaxCloud.biz a Canadian cloud fax server service with no licenses to purchase.

Connect with an RPA expert

905-695-2200

CONNECTIS ROBOTIC PROCESS AUTOMATION SOLUTIONS FOR GOVERNMENT meets the requirements for assuring the security, integrity, and confidentiality of customers’ financial information.

To discuss a customized quote, system requirements and implementation timeline Call Jazz at 905-695-2200

docalpha logo

docAlpha the robust flexible RPA & document capture solution accurately processes truckloads of fixed and semi-structured document content. On-premise & cloud.  Licensed by page count & quantity of concurrent workstations.

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artsyl invoice action logo

InvoiceAction a docAlpha module, is a pre-built RPA process to capture invoices, waybills, sales orders, po’s etc. with advanced editing and accounting ERP integrations. Licensed by the page count and quantity of concurrent workstations.

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teleform forms for business

TeleForm‘s powerful & easy to use interface processes fixed forms containing hand or machine print, bar codes, boxes & bubbles, originating as scanned, fax or email attachments by the thousands.  Licensed by user and module with unlimited page count.

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LiquidOffice E-forms workflow automation

LiquidOffice e-forms RPA solution for the web, and integration with TeleForm, for complete workflow process automation, ensuring business workflow and routing processes are followed and exports and integrates data and PDF’s to next inline process.

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MaxxVault Enterprise Document Management

MaxxVault  Enterprise Document management supports RPA for small, medium, and large enterprises. Access any content from your desktop, the web, tablet, smartphone, within your business applications with ease to use powerful document management software that scales.

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Canadian FaxCloud Service

Our Canadian cloud fax service, hosted in Microsoft’s Azure cloud, supports RPA & provides Virtual Private Access so you can send and receive faxes from anywhere on the planet there’s a fax machine – and the service costs much less than an on-premise solution.

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RightFax

Learn about RightFax 16 EP6 the latest version of the world’s most popular and powerful integrated fax server for the RPA of your business processes. Available as an on-premise license with FoIP drivers, with media gateways or RightFax Connect to the cloud.

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Faxcore

FaxCore eV6 Enterprise is a modern multi-tenant fax server solution that supports RPA by integrating with SAP, Exchange, Notes, ShoreTel, Avaya, Cisco, and most EMR’s. This highly scalable architecture enables unlimited users to manage faxes from any web-enabled device.

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