Robotic Process Automation for Government

The complete government processes can be automated, from the gathering of information from citizens to its subsequent internal processing. To be useful, an automated solution needs to handle both paper-based and electronic-based processes. Not all citizens have access to the Web, and developing processes that only handle one format will not generate overall efficiencies. So, for paper-based forms, TeleForm data capture technology, enables organizations to dramatically reduce data entry costs, streamline internal operational processes, accelerate the delivery of data and documents to backend systems, and reduce data errors using business rules processing. Additionally, LiquidOffice e-forms RPA software is used for electronic forms of data capture. Therefore, once the data is received from the citizen, the process can be handled entirely online. This automation can be applied to a multitude of processes including parking permits, construction permits, licensing applications, and government document requests. Also, the citizens can preview the status of one’s application through the web-portal.

You likely involve multiple people inside and outside of the organization, each with varying relationships with each other, and different levels of authorities review a plethora of documents and messages. The more complex the process, the more time consuming as well as error-prone it is. LiquidOffice is the powerful Web-based RPA solution for creating, deploying, and automatically managing the routing, tracking, and approval processes for electronic forms. It enables intelligent routing, tracking, and secure digital approval. It is simply the fastest way for organizations to put all of their internal and external forms online to automate the critical processes they drive.

Once a document is processed, it needs to be archived for future reference in searchable formats. Vasion document management provides centralized and secured storage that can be accessed by authorized personnel with credentials. It provides visibility of the entire process using workflow, making it easy for you to monitor the current status of each document. It also helps in meeting all the regulatory compliance as you can automatically audit and package materials for review. You can also mitigate your risk by establishing your retention policy and automating the process. Rules can be as simple as, “If document exceeds seven years past date scanned, purge automatically”, or as complex as, “Based on the document type, Status field, and Time Beyond Date field, notify authorized user to view prior to purge”. Managing and renegotiating vendor contracts can be a time consuming and daunting task. Let Electronic Document Management help you manage the renewal process. Leverage Vasion DMS tools to notify you based on contract expiration, renewal, and renegotiation timelines. With Vasion versioning capability, you can track changes to a contract, including who made each modification and when. Vasion Electronic Document Management helps the government manage all their client-centric business documents, including signature cards, enrollment forms, files, documents, and correspondence.

Connectis recommends robotic process automation technology for data capture, docAlpha, that automatically collects, identifies, and captures large volumes of structured and semi-structured documents. It extracts and verifies data and seamlessly integrates with a wide range of document management, content management, and database applications. It is an excellent fit in the most demanding high-volume, high complexity applications.

An automated email management system should make it easy to save incoming and outgoing emails from Outlook in the digital archive. With Vasion  Enterprise Document Management System integration with Microsoft Office and Outlook, you can see all emails relating to a matter, regardless of who sent them. It makes document versioning and emails filing headaches a thing of the past. Automatically version Word Documents, forms, PDFs, and letters inside the same digital file folder. With each email stored in the correct file folder, everyone in your agency can have access to the critical case information. Your staff will feel confident knowing they have all the details they need when they need them since emails are synced to both computers and the Vasion  phone app, both IOS, and Android.

Enterprise Fax Servers are an efficient, reliable, and secure way for organizations to send and receive documents from virtually any application. The Fax Server is a powerful, centralized application dedicated to sending, receiving, and distributing faxes over a network. Implementing an Enterprise Fax Server allows businesses to dramatically cut costs and improve efficiency versus traditional fax machines. It not only replaces outdated fax machines but surpasses their speed, reliability, and capacity. Document traffic flows without the liability of traditional faxing methods. It also goes beyond what your simple fax machine can do with additional capabilities to streamline your business and maximize effectiveness. It supports Sarbanes-Oxley (SOX), Gramm-Leach-Bliley, and Basell II compliance efforts and other regulatory mandates with increased document security. RPA Fax Automation solutions offered by Connectis Group includes  RightFax provides different types of server licenses to workflow requirements, FaxCore a well-known fax server with a web-based client as the primary interface, which is well suited for fast deployments, feature-rich functions, and services and FaxCloud.biz a Canadian cloud fax server service with no licenses to purchase.