Lets face it, who wants to manually key in forms data into your office back end system. “We’ve got staff for that”, we often hear. But for years there is an inexpensive, powerful alternative to this mundane error prone process – automated document capture. Are you still getting staff to enter data from paper surveys’ data? Maybe these reasons will seem familiar – the cost of converting to electronic systems, lack of standards, and inconvenience.
Simply put, the time it takes your staff to manually key in hundreds or thousands of forms and document data into your office systems is a tedious, time consuming and error prone process. Instead of wasting money and employees’ time, use an automated forms capture system to reduce labour costs, save time and improve document processing speed and accuracy. Forms containing hand printed sections, check box fields, bar codes, and others are ideal for converting to an automated capture system requiring minimal staff interpretation. And surely employee efforts in entering data from paper surveys could be more productive elsewhere. And customers feel the pinch, too. A delay in the response time due to data processing inefficiency could impact customer satisfaction levels and possibly retention.