Manufacturing, Fast Moving Consumer Goods and other industries receives hundreds to thousands of PO’s daily – each requiring fast and reliable processing. Manually processing these documents manually is expensive, time-consuming and prone to human data input error such and misfiled documents.
PO’s often touch multiple people and different business applications, resulting in delays and bottlenecks. Lengthy turnaround times and processing mistakes directly impact customer experiences. Issues with service levels can quickly result in customers taking their business elsewhere. And even when all goes well, traditional paper records require considerable floor space and/or costly offsite storage, for very poor performance when it comes to retrieving information quickly.
The Connectis document automation solution takes the pain out of traditional order processing by removing virtually all manual touch points. Using document automation tools including, Document Imaging, Document Recognition, Data Capture & Character Recognition, Workflow & Document Management, each order is completely electronic, highly secure and fully visible throughout its entire life-cycle. Regardless of how an order is received (email, fax, paper, EDI or the web), Connectis Order to Cash solution will capture customer documents and immediately route them for processing. Orders are automatically routed to the right person for timely processing based on predefined workflow logic. The processing of purchase orders will be now fully digital, bringing you streamlined document flows finally rid of lengthy keying in of data. The results are faster order fulfillment, reduced sales order processing backlog and more staff time for customer support, resulting in improved cash flow and happier customers.